Stable equipment performance, consistent cutting precision and reliable after-sales support are the core reasons for long-term cooperation between stone factories and machinery suppliers. This case highlights a valued customer who chose Stonewin multi wire saw machine again and placed a repeat order, installing two new units for expanding slab production capacity.

This customer is a well-established granite processing plant specializing in producing high-quality stone slabs for flooring, exterior cladding and interior decoration projects. The factory purchased its first Stonewin multi wire saw machine several years ago. After years of continuous heavy-duty operation, the customer was deeply impressed by its stable cutting performance, low diamond wire consumption and minimal downtime. The machine delivers flat slabs with highly uniform thickness, which greatly reduces follow-up grinding work and brings stable product quality for their orders.

As market demand for granite slabs kept growing, the plant decided to expand its cutting workshop. After evaluating multiple brands on the market, the engineering team did not hesitate to place a repeat order with Stonewin, adding two sets of multi wire saw machines to their production line.

The Stonewin multi wire saw machine adopts heavy gantry structure and independent diamond wire tension control system. Multiple diamond wires cut the stone block simultaneously in a single cycle. Whether cutting hard granite or other natural stone, the equipment maintains steady feeding speed and balanced wire tension. The cutting surfaces are smooth, slab thickness tolerance stays within a tight range, which helps the factory meet strict quality requirements from overseas buyers.

These two newly installed Stonewin multi wire saw machines work side by side in the workshop. Equipped with intelligent frequency conversion drive and circulating water cooling system, they can run 24 hours continuously. The user-friendly control system lowers the difficulty for operators, and the modular design simplifies daily maintenance.

For the customer, repeat purchase is the most straightforward recognition. They commented that compared with other wire saw equipment they tested before, Stonewin multi wire saw machine brings better cost performance and more predictable production output. With two extra units online, the factory’s daily slab output has increased significantly, and they are able to take on more large-volume export orders.

This repeat purchase case fully proves the reliability of Stonewin multi wire saw technology. Stonewin keeps focusing on multi wire saw machine R&D and manufacturing, providing trustworthy cutting solutions for stone processors all over the world. We are committed to supporting stone enterprises with stable equipment and timely technical service, to achieve win-win long-term partnership.